How to Start Service

 Potable Water Service Locator

 Garbage Collection Locator


Residential Services 

The City of Niceville only provides utility services to those within City limits. Please verify your address HERE before applying. 

If you are not within the city limits, your utility provider may be from the county you reside in.

Okaloosa County - (850) 651-7171

Walton County- (850) 837-2988

New Service: To establish a new service with the City Of Niceville in your name at an address within our service area, and do not have an active account with us, please fill out and sign the Residential Water Service Application . Return this form with a copy of a valid photo identification and a copy of a lease ( if renting) and the new account representative will be in contact with you shortly. Charged at the time of new application is an $125 deposit ( refunded at account closure) and a non-refundable $35 processing fee. 

Transfer: If you currently have an active account open with the City of Niceville and will be moving from your current service location to a different address within our service area, your existing deposit can be transferred to the new service location. To assist with your move, the City of Niceville will provide service simultaneously at both locations for up to two weeks. Please fill out and sign the Residential Water Service Application  and be sure to also fill out the "Transferring from" section. Return this form with a copy of a valid photo identification and a copy of a lease ( if renting) and a new account representative will be in contact with you shortly. Charged at time of transfer is a $35 non-refundable transfer fee.

Landlord Temporary Cleaning Water: In order to assist landlords, the City of Niceville offers to provide water for light cleaning at an address within our service area between tenants. A two-week period is allowed between full services/tenants. If more than two weeks are needed, full service must be established. These two weeks can be used consecutively or one week at a time, up to a maximum of two weeks. Water usage should not exceed 1,500 gallons per week. Any usage beyond this limit will incur an additional charge after the cleaning is completed. It's important to note that this fee covers only water and does not include garbage services, pool fills, lawn watering, pressure washing, etc. Please fill out and sign our Temporary Water Service Landlord/Cleaning Application below and be sure to also fill out the “Temporary Clean” section, return this form and the new account representative will be in contact with you shortly. Charged at the time of temporary cleaning water application is $25 for one week or $50 for two weeks.

Temporary Water Service Landlord/Cleaning Application 

Commercial Services

New Service: To establish a new service with the City Of Niceville in your Business Name at an address within our service area and do not currently have an active account open with us, please first contact the Building Inspection Department at 850-279-6436 ext. 1215 in reference to a Business License with the City of Niceville. After approval from the Building Inspection Department, your utility services may be started. Please fill out and sign the Business Water Service Application (PDF) , return with a copy of a valid photo identification of the responsible party and a copy of a lease (If renting) and the new account representative will be in contact with you shortly. At the time of applying for commercial service with the City of Niceville, there is a non-refundable processing fee of $35. You will also need to pay a deposit, which is three times the estimated bill based on sanitation requirements. This deposit will be refunded when you close your account. Before or after completing the application, please call the City of Niceville at 850-279-6436 ext. 1100 to discuss your sanitation requirements and the total cost of the deposit.

Transfer: If you have an active account with the City of Niceville and are moving to a different address within our service area, your existing deposit can be transferred to the new location. The City of Niceville will provide service at both locations for up to two weeks to assist with the move. Please fill out and sign our Business Water Service Application (PDF) be sure to also fill out the “Transferring From” section, return with a copy of a valid photo identification and copy of a lease (If renting) and the new account representative will be in contact with you shortly. Please note that there is a $35 non-refundable transfer fee charged at the time of the transfer application.