Why isn't my library card working? Why can't I place a hold?

There are a few situations where your library card will no longer be able to place holds, check out items, use the online resource databases, or other functions. To find out the specific reason your card may not be working, please contact the Library at 850-279-6436 ext. 1500.  You can also email us or stop by the front desk.

Possible causes include:

  • Your card privileges may have expired.  Please contact the library to verify your account information is up-to-date and renew your privileges if necessary.
  • If your account has more than $10 in total fees, you may not be able to place holds, use our online resources, or check out items.

Show All Answers

1. Where are the other Okaloosa County libraries located?
2. How do I get a library card?
3. Can I view my library account online?
4. How many items can I check out from the Niceville Library, and for how long?
5. How can I renew my checkouts?
6. How much does the Niceville Library charge for late/overdue materials?
7. What is my PIN and how do I get one?
8. Where can I return my items?
9. What should I do if I lose or damage an item owned by the Niceville Public Library?
10. Why isn't my library card working? Why can't I place a hold?
11. Does the Niceville Library have computers I can use?
12. Does the Niceville Library have WiFi or wireless printing?
13. What should I do if I lose my library card?
14. Do you have programs for children?
15. Does the Niceville Library offer meeting spaces and quiet study rooms?
16. Does the Niceville Public Library offer test proctoring?
17. How can I show my art at the Niceville Public Library?